General Manager, Restaurant & Hospitality Operations

Position summary Lead the launch and steady-state hospitality operations of Desi Dragon and Meridian Hill. The initial focus is opening and stabilizing Desi Dragon, with responsibilities expanding to Meridian Hill as its on-site team and systems become ready. Halal meat and preparation commitment: Desi Dragon is committed to 100% halal meat and halal-compliant preparation standards. Support this commitment through accurate menu communication, approved supplier and kitchen processes, and prompt escalation of guest questions or suspected handling issues. Never promise third-party halal certification unless management has confirmed it.

Key responsibilities Lead opening preparations, mock services and daily operations. Coach on-site shift leads and establish accountability. Oversee staffing, labor scheduling, cash controls and guest service. Create and maintain SOPs, safety routines and operational reporting. Monitor costs, sales, inventory discipline and service performance.

Required qualifications Demonstrated hands-on restaurant or hospitality management. Experience hiring, coaching and developing shift leaders. Strong guest recovery, operational controls and communication. Available for full-time on-site work in Jamaica, Queens.

Preferred qualifications Multi-concept, restaurant opening or event venue operations.

Why join the team? Help establish the opening standards and service culture at Desi Dragon and Meridian Hill. You will have meaningful responsibility for the day-to-day quality and systems within your role, while working alongside other DM Plaza hospitality and community-focused businesses.

What to expect Role-specific screening and structured interviews. Finalists may be invited to a job-relevant practical evaluation; any required time, process and compensation will be explained in advance. Halal standards added: Job-specific expectations for 100% halal meat sourcing, preparation integrity, cross-contact avoidance, accurate guest communication and escalation. This is an operational commitment, not a claim of third-party certification.

Demonstrated hands-on restaurant or hospitality management. Experience hiring, coaching and developing shift leaders. Strong guest recovery, operational controls and communication. Available for full-time on-site work in Jamaica, Queens.

How to apply To apply, submit your application exclusively through the DM Plaza Careers page: https://www.dhanmondiplaza.com/careers. Applications and resumes are not accepted by email.